Order Cancellation Policy – Citibel

At Citibel, we understand that sometimes you may need to cancel an order.

Orders may be canceled within 12 hours of placing the order.

If you wish to cancel your order, please contact us immediately at:

Email: smartatrhurb@outlook.com

If the order has already been processed or shipped, it can no longer be canceled. In that case, customers may request a return according to our Return & Refund Policy.